Website policy

Privacy Policy

Effective July 21, 2026. This policy explains the information handled through the public website, provider and clinic account areas, employment inquiries, and communications with ISO Metrik Solutions, Inc.

Scope and collection

Information covered by this policy.

Scope

This policy applies to information collected through this website and related account, registration, support, recruiting, and contact functions controlled by ISO Metrik. It does not govern an independent clinic’s medical record, a third-party website, or another organization’s privacy practices.

Information you provide

Information may include name, email, telephone number, organization, professional role, license or credential information, clinic profile, location, account status, support messages, employment-application responses, résumé or curriculum vitae, optional professional photo, professional links, and other information you choose to submit.

Account and authentication information

The site may receive a stable account identifier and basic identity information needed to sign a user in and associate the user with a provider or clinic profile. Authentication credentials are handled by the secure identity provider; ISO Metrik does not ask users to send passwords by email.

Technical and usage information

Hosting and security systems may process IP address, device or browser type, timestamps, requested pages, referring pages, diagnostic events, security signals, and similar information needed to operate, protect, and improve the service.

Information from organizations and other users

A clinic, employer, referral partner, or authorized representative may provide business contact or professional information about its personnel. Users should submit information about another person only when authorized and necessary for the stated purpose.

Use and disclosure

Why information is processed.

Operate the website and accounts

Information may be used to authenticate users, create and maintain provider or clinic profiles, review registrations, display account status, route inquiries, provide support, and maintain reliable website operation.

Training, implementation, and business communication

ISO Metrik may use contact and professional information to respond to requests, coordinate training, support clinic implementation, communicate program or policy updates, evaluate partnerships, and manage the provider network.

Recruiting and workforce planning

Application information and uploaded materials may be used to evaluate a candidate for current or future roles, communicate about opportunities, verify credentials or references with authorization, document the hiring process, administer recruiting records, and meet legal obligations. An optional photo is not required for consideration.

Security, compliance, and improvement

Information may be used to prevent fraud or misuse, investigate incidents, maintain audit records, enforce terms, comply with law, protect rights and safety, troubleshoot, analyze performance, and improve workflows.

Service providers

ISO Metrik may disclose information to vendors that provide hosting, identity, email, security, analytics, database, professional, recruiting, or support services under appropriate contractual or legal controls.

Legal and organizational events

Information may be disclosed when reasonably necessary to comply with law or legal process, protect rights or safety, investigate misuse, or support a merger, financing, reorganization, acquisition, sale of assets, or similar transaction subject to appropriate protections.

No sale through this website

ISO Metrik does not sell personal information collected through this website for money. If practices change in a way that creates additional legal rights, this policy and applicable choice mechanisms should be updated.

Cookies, retention, and security

How information is maintained.

Cookies and similar technologies

The site and its service providers may use cookies or similar technologies needed for authentication, security, preferences, reliability, and measurement. Browser settings may limit some technologies, but doing so can affect account or website functionality.

Retention

Information, including applicant records and uploaded files, is retained for as long as reasonably necessary for the purpose collected, account and support operations, recruiting, security, dispute resolution, contractual obligations, and legal or regulatory requirements. Retention periods may vary by record type.

Security

ISO Metrik uses administrative, technical, and organizational measures intended to protect information. No transmission, storage, identity, or communication system can be guaranteed completely secure, and users should avoid sending unnecessary sensitive information.

Children

The website and business account areas are not directed to children under 13, and ISO Metrik does not knowingly seek personal information from children through these functions. A parent or guardian who believes a child submitted information may contact the company.

International access

Information may be processed in the United States or other locations where service providers operate. Those locations may have privacy laws different from the laws in the user’s jurisdiction.

Choices and contact

How to make a privacy request.

Access, correction, or deletion

Depending on the person’s location and applicable law, a user may request access to, correction of, or deletion of certain personal information. ISO Metrik may need to verify identity, clarify scope, retain legally required records, or deny a request when an exception applies.

Communication choices

Users may ask to stop optional promotional email by following an unsubscribe method when provided or contacting ISO Metrik. The company may still send transactional, account, safety, legal, or service messages.

Third-party services

Links, embedded services, identity providers, and independent clinics may collect information under their own policies. Users should review those policies before submitting information to another organization.

Policy changes

ISO Metrik may update this policy as services, technology, vendors, or legal requirements change. The revised policy should display a new effective date, and material changes may be communicated through the website or another appropriate method.

Contact

Privacy questions and requests may be sent to info@isometrik.com or mailed to ISO Metrik Solutions, Inc., 5505 Peachtree Dunwoody Road, Suite 640, Atlanta, GA 30342. Do not include passwords, government identification numbers, medical records, or unnecessary sensitive data in an initial request.

Do not submit patient medical records or protected health information through a public contact, recruiting, or general support channel. A clinic remains responsible for its own privacy, medical-record, consent, and security obligations.

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